Refund policy

We have a 1-day return policy, which means you have 1 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at toyslb001@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at toyslb001@gmail.com.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect, so that we can evaluate the issue and resolve it.

Exceptions / Non-returnable Items
Certain types of items cannot be returned, such as perishable goods and custom-made products (e.g., special orders or personalized items). Please contact us if you have questions or concerns regarding a specific item.

Unfortunately, we cannot accept returns for items purchased during sales
 or promotions, or for gift cards.

Unfortunately, we cannot accept returns for items purchased during sales or promotions, nor for gift cards.


Exchanges
The quickest way to ensure you get what you want is to return the item you currently have; once the return is accepted, simply make a separate purchase for the new item.


Refunds
We will notify you once we have received and inspected your returned item and inform you whether the refund has been approved. If approved, the refund will be automatically issued to your original payment method within 10 days.
If more than 15 days have passed since we approved your return request, please contact us via email at: toyslb001@gmail.com.